FAQ

Frequently asked question

What is your processing / dispatch time?

Please note that every products is handmade and crafted to order, with a processing time ranging from 1 to 3 weeks. If you require expedited dispatch, feel free to get in touch with me. I may have some items currently in stock and can accommodate your request.

What delivery provider do you use?

Currently, I post with Royal Mail 48h tracked delivery as my standard shipping method. However, if necessary, I can also arrange shipping via Royal Mail 24h tracked. Please bear in mind that while the 24h-48h range is typically accurate, it may not always be guaranteed.

Are you using food safe materials?

Kindly be aware that the resin I use is not certified as food-grade safe. For added precaution, I recommend using a napkin or a similar barrier when in direct contact with the resin.

If you would like the product to be absolutely food-safe, please reach out to us. I now provide the option to apply an additional layer of resin, which is tested and certified for food safety, ensuring your peace of mind.

Additionally, the wood is treated with food-safe wood oil.